About our mobile service
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About our mobile service


Article summary

Frequently Asked Questions (FAQ)


Q: Do you have a prepay plan?

A: Our mobile service is a pay monthly (postpay) only and we do not provide a prepay (prepaid) plan. 


Q: Tell me about your mobile plans

A: You can check more of our mobile plans from https://www.megatel.co.nz/shop/mobile


Q: Do you offer mobile device subsidies?

A: Currently, there are no plans available that offer subsidies when purchasing a mobile device.


Q: Do you support 5G?

A: Yes, our mobile plans are 5G ready. Please double check whether your mobile device supports 5G first.


Q:  Will the 3G shutdown affect my mobile service?

A: Please send a text message "3G" to the number "550" in your mobile device to find out if you need to upgrade your device or not.


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