Login
Contents
x
Billing & Payment
Broadband & Landline
Mobile
Electricity
Gas
Joining & Move address
MyMegatel App
Network Status
Powered by
Broadband
6 Articles
in this category
Share this
Print
Share
Dark
Light
Contents
Broadband
6 Articles
in this category
Share
Dark
Light
My Internet is not working
There are few things to check first before we take you for further help. If you are new to Megatel, please ensure that: - You have received a text message from us that your broadband order has been completed and you are ready to connect. Please...
Problem with your Wi-Fi connection
Why am I experiencing slow Wi-Fi speed? Wi-Fi connection is not same as the Internet connection. You may still have Wi-Fi connection issue when your Internet connection has no problem. There are few factors that can impact your Wi-Fi connection. ...
What do lights on Fibre Box (ONT) says?
Have you noticed lights on your Fibre Box (ONT) turn into different colours? The Fibre Box as known as ONT (Optical Network Terminal) is a device connected to the fibre network outside your property. You can usually find this device in your...
My Fibre Box (ONT) power cable is missing or damaged. Can I order a new one?
Order a missing / replacement Fibre Box (ONT) Power Cable If your Fibre Box (ONT) power cable is missing or damaged, you can order a new one from your Local Fiber Company(LFC). Your Local Fibre Company (LFC) will courier a new cable and it wi...
Damaged fibre cable
In the event of broadband cable damage, you can count on us to assist you by logging a fault. We'll arrange for a technician from your broadband network provider to restore your broadband service. If they identify a damaged cable, they'll initiate...
Problem with Zoom and Teams meeting
Do you have connection issue with Zoom or Microsoft Teams? or another video conferencing or online calling. The most common issue is a Wi-Fi connection issue If you're using a laptop or desktop computer, please take a moment to check how stro...
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Current password
Current password is required
New password
New password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password
Confirm password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password should be same as new password
Update
Change profile
Success!
First Name
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last Name
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
New email
Enter a valid email
Re-enter your password
Enter a valid password
Your profile has been successfully updated.
Update
Logout