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      Do I need to contact my current provider?
      • 1 Minute to read
      Contents

      Do I need to contact my current provider?

      • 1 Minute to read
      Article summary

      Yes, it’s your responsibility to contact your current service provider to advise them you’re switching to us and to cancel your account with them. 

      Most providers have 30 days notice period and it's also a good idea to check any T&Cs you may have signed up to in case there is a specific notice period.

      Please ask your current provider to continue to provide you with service until your service start date with us.


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