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Faults & Technical supports
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Contents
Faults & Technical supports
7 Articles
in this category
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How to set up mobile Internet (APN)
The Access Point Name (APN) provides all the details the device needs to connect to mobile data and MMS. If you are setting up a new device or inserting a new SIM card into your device for the first time, please set the APN settings on your device a...
How to turn mobile data setting on?
What is mobile data? A mobile data is the connectivity option to access the Internet through your mobile network, in your case, through Megatel mobile network. You can control your mobile data option manually by switching it on and off. You can als...
How to set up and check your voicemail?
Megatel mobile is on Spark network and setting up your voicemail is same as Spark. Please follow the below instructions to complete a voicemail setting. Set up your voicemail 1. Dial 083210 on your keypad. 2. Follow the voice instructions t...
Mobile Device Compatibility Check
This guide will help you to find out if your mobile device is compatible with Megatel network. If you got your mobile device from us or are transferring from Spark network, it will work fine. If you are unsure whether the device supports Megatel ne...
Problem with send or receive SMS on your mobile phone
If you have problem with sending or receiving SMS or MMS on your mobile phone, please try the following methods. If you are using Android OS mobile phone, 1. Check your signal: please ensure that you are in the area where you get a good recepti...
Fix outgoing text message issue for mobile phone (Android)
Do you have trouble sending a text message from your mobile phone but still receive one? you might need to set SMSC number manually on your mobile phone. This method is only applicable to Android phones and the following steps may be different depen...
WiFi Calling on Your Mobile Phone
WiFi Calling is a convenient feature that allows you to make and receive calls and texts using a WiFi connection, rather than relying solely on your mobile network. Whether you're in an area with poor cellular coverage or even if there is no mobile ...
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Confirm password should be same as new password
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