If you smell gas inside:

• Keep flames and cigarettes out of the room and away from the area.
• If safe to do so - turn off any gas appliances.
• If safe to do so - turn off your gas supply at the meter or LPG cylinder.
• Open doors and windows. 
• Leave all electrical appliances or switches as they are – turning them on or off could ignite the gas.
• Don’t use your phone (landline or mobile) in near the leak – go outside.
• Call us on 0800 634 283. If the smell persists, go outside to a safe place away from the building.

If you smell gas outside:

• Keep flames, cigarettes, vehicles and electrical equipment (including mobile phones) away from the area.
• Turn off the gas supply at the meter or LPG cylinder – if safe to do so.
• Leave the area and call us on 0800 634 283.

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