Meter relocation may become necessary when you need to move your gas meter to a different location within your property. This could be due to various reasons, including renovations, changes in property layout, or accessibility requirements.

Meter relocation incurs certain costs, and it is important to have clarity on the associated charges. To obtain detailed information about the fees involved, please refer to the link here.

To initiate the meter relocation process, you will need to submit a connection request. Please read through the instruction and submit your request from Forms -> Gas forms -> Meter Relocation on MyMegatel App. It may be helpful to seek assistance from your gas fitter to accurately complete the form. If you need any assistance, please send us a Secure Message on MyMegatel App or email us at help@megatel.co.nz.

Several factors can lead to a gas meter change. 

Here are some common scenarios:

1. Meter malfunction: Malfunctions in the gas meter, such as inaccurate readings or mechanical failures, may necessitate replacement.

2. Upgrade or modernization: metering asset companies may replace gas meters as part of upgrades or modernization efforts to improve efficiency, accuracy, or functionality.

3. Damage: Physical damage to the gas meter, whether due to accidents, vandalism, or natural disasters, may require replacement.

4. Regulatory requirements: Changes in regulatory standards or safety codes may mandate the replacement of older gas meters with newer, compliant models.

5. Customer request: Customers may request a meter replacement for various reasons, such as upgrading to a smart meter or addressing concerns about meter performance.

6. Expansion or renovation: Changes in property usage or expansion of gas service may necessitate the installation of additional or larger meters, resulting in the replacement of existing ones.