Used wisely, gas is instant, reliable, efficient and safe. However, like any other form of energy it must be treated with respect to prevent accidents.

You can visit the Gas Safety or Safe living with gas websites for more information on safe gas usage in the home.

If you smell gas inside:

• Keep flames and cigarettes out of the room and away from the area.
• If safe to do so - turn off any gas appliances.
• If safe to do so - turn off your gas supply at the meter or LPG cylinder.
• Open doors and windows 
• Leave all electrical appliances or switches as they are – turning them on or off could ignite the gas.
• Don’t use your phone (landline or mobile) in near the leak – go outside.
• Call us on 0800 634 283. If the smell persists, go outside to a safe place away from the building.

If you smell gas outside:

• Keep flames, cigarettes, vehicles and electrical equipment (including mobile phones) away from the area.
• Turn off the gas supply at the meter or LPG cylinder – if safe to do so.
• Leave the area and call us on 0800 634 283.

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