How to check your mobile account number?
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    How to check your mobile account number?


      Article summary

      What is mobile account number?

      If you are on a "Pay Monthly" plan with your current provider, you can find your account number from your monthly invoice. This number is usually used for a monthly billing and/or manage your account online. You need this information when you are switching your mobile service to us.


      Your possible mobile On Account numbers may be in the following format and within the total number of digits. The following table is just a guideline; we still advise you to double-check your On Account numbers with your current mobile provider.

      • You can usually find your On Account number from your recent invoice. This is most likely same as your account number.


      Previous provider

      On Account number format

      Total number of digits

      Spark

      9XXXXXXXX, 7XXXXXXXX, 2XXXXXXXX, 1XXXXXXXX, 4XXXXXXXX

      9

      One NZ
      (previously Vodafone)

      8XXXXX, 1XXXXXX, 5XXXXXXXX, 4XXXXXXXX, 3XXXXXXXX

      6-9

      2Degrees

      9XXXXX, 1XXXXXX, 2XXXXXXX

      6-8

      Skinny

      2XXXXXXXXXXX

      12

      Nova Energy

      1XXXXXXX

      8

      Contact

      CXXXXXXX

      8

      Mercury

      8XXXXXXXX

      9

      Slingshot
      (include Slingshot NextGen)

      9XXXXXXXX, 1XXXXXXX, 2XXXXXXX, 5XXXXXXX

      8-9

      2Talk mobile15XXXXXX8
      Orcon NextGen Mobile35XXXXXX8

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