EASY SET UP GUIDE

Super Mesh Wi-Fi, Everywhere

Before you start, please download the App for your mobile phone first.

For your Android phone, please click here to download the App.

For your Apple iPhone, please click here to download the App.

1. Find the Fibre Box (ONT) on the wall

2. Confirm that Fibre Box (ONT) POWER & OPTICAL lights are on

If the OPTICAL light is red, it indicates that your UFB order has not been completed yet. We will notify you of the order confirmation through a text message. You can also go to the MyMegatel App to check the order status.

3. Connect the Ethernet cable 

Insert one end of the LAN cable into the WAN/LAN modem port of the modem, and plug the other end into the GE1-4(or LAN1 - 4) port of the Fibre Box (ONT). 

Which Fibre Box (ONT) port should you connect to? Once your UFB order is completed, you will receive a text message informing you of the port to connect. (i.e. GE1 , GE2, or LAN1)

4. Internet is connected on the First modem 

The First modem, which is connected to the Fibre Box (ONT), will flash blue for two minutes and then turn white. This indicates that the internet is now connected. 

5. Connect to Wi-Fi 

When First modem glows White, your network is ready to use. Connect your devices using the SSID and Wi-Fi key shown on the bottom of the First modem (the one connected to your ONT).  

The pairing process may take up to 5 minutes, so please be patient for the connection to complete.

6. Press the WPS button on the First modem, and within two minutes, press the WPS button on the Second modem.

7. The First modem will flash Blue for a few seconds and then turn back to White.

8. Please wait until the lights on the second modem change as follows.

When the second modem changes to a white light, it means the connection has been successfully completed.

*For the best performance, it is recommended to maintain a distance of 8 meters or less between the two modems

WHAT DOES THE POWER LED STATUS MEAN? 

FAQ

Do I need a fibre connection?

Yes. Our TP-Link HX510 only work with a fibre connection. If you don't have fibre Internet at your place, we recommend getting it installed if available in your area.

What if I want to connect a VoIP home phone service?

Your VoIP home phone will work through ONT-ATA.

** ONT-ATA: You will need to plug a phone into either the POTS or TEL port on the Fibre Box (ONT) to use it. Please ensure that you have enough space to put the phone next to the Fibre Box (ONT).

How many LAN ports are on the HX510?

There are two LAN ports except for the WAN port that connects to the Fibre Box (ONT).

Is mesh system better than a range extender or repeater?

Wi-Fi extenders and repeaters can be beneficial in extending your wireless connection, but they function differently and may introduce new complications. 

A repeater creates a new network connection by rebroadcasting your signal, requiring you to join a different network in various locations around your house. Although it can extend your Wi-Fi coverage, it can reduce your original network's bandwidth and be inconvenient when moving about your home. 

An extender, on the other hand, doesn't generate a new network; instead, it connects to your network via a cable. Although using a wired connection won't affect your Wi-Fi bandwidth, it can be inconvenient if you don't want to install cables throughout your house. 

We recommend a mesh system, like our HX510, that extends Wi-Fi connectivity using multiple nodes that work together to create a single, large network. This provides the best of both worlds by offering seamless wireless coverage and better overall performance.

Can Deco and HX510 models work together?

Unfortunately, these two devices are not compatible.

I'm stuck at login step. What is the password?

If you need a device password while using the Aginet App to setup a device, the default password is ax3000 (letters are case sensitive, all lower case)