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Make international calls
How do I make an international call? 1. Press the access code number 00 on your mobile or landline phone's keypad. 2. Press the country code you want to call. 3. Press the area code (without any zero if the number starts with a zero) then phone...
Landline call diversion
What is a call diversion? it diverts your phone number to your mobile number or another phone number. Setting up Call Diversion To programme each number you want your calls diverted to: Lift the handset and wait for the dial tone Dial ...
How to connect my home phone to Fibre Box (ONT)?
Our VoIP-based phone line is connected through the Fibre Box (ONT). There are about a couple of ways to connect your phone to the Fibre Box (ONT). Prepare for a landline connection There are a few variations of Fibre Box (ONT) and you wi...
TP-Link Archer VR1600V (VoIP connection)
1. For UFB connection Please connect a phone cable into Phone 1 port on the router. ** If you plug a phone cable into Phone 2 port, it will not work unless we change a setting during trouble shooting stage. 2. For ADSL & VDSL connect...
TP-Link Archer VR2100 (VoIP connection)
1. For UFB connection Please connect a phone cable into Phone 1 port on the router. ** If you plug a phone cable into Phone 2 port, it will not work unless we change a setting during trouble shooting stage. 2. For ADSL & VDSL conn...
NetComm NL1901ACV (VoIP connection)
1. For UFB connection Please connect a phone cable into TELEPHONE 1 port on the router. ** If you plug a phone cable into TELEPHONE 2 port, it will not work unless we change a setting during trouble shooting stage. 2. For ADSL & VDS...
How to fix your fibre landline issue
If you have Fibre broadband at home, your landline connection is working over VoIP (Voice Over IP) which generally requires you to have your landline phone connected to the ONT (Optical Network Terminal) unless you have integrated wiring at home. ...
How to use a voicemail on your landline?
A landline voicemail is an additional chargeable service. Please find more information about our additional services here . You can apply this additional service by sending us an email to help@megatel.co.nz or contact us at 0800-634-283 dur...
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