Landline call diversion
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Landline call diversion
- 1 Minute to read
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What is a call diversion? it diverts your phone number to your mobile number or another phone number.
Setting up Call Diversion
To programme each number you want your calls diverted to:
- Lift the handset and wait for the dial tone
- Dial 181, followed by a code number between 161 and 169
- Dial the number to which calls are to be diverted, including area code if the number is outside your local calling area (eg. 181 - 163 - 04 - 801 9000), then press the # key
- Wait for the confirmation tone (Dial Tone)
- Hang up
(The code number is now registered against the number to be diverted to. We recommend you keep a record of these for future reference.)
Activating a Diversion (from your own phone)
- Lift the handset and wait for the dial tone
- Dial the appropriate code (i.e. 161, 162 etc) for the number you wish to divert to
- Wait for confirmation tone
- To confirm the correct diversion has been made wait a little longer and a call will automatically go through to the selected diversion number
- Hang up
Cancelling Call Diversion
- Lift the handset and wait for the confirmation tone
- Dial 160
- Wait for confirmation tone
- Hang up
You can still make outgoing calls from your phone when Call Divert is in use, but the dial tone is different (long-short-long). This reminds you that incoming calls are still being diverted.