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Manage my account
3 Articles
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Account Management and Termination
At Megatel, we offer a range of services to our customers, including broadband, mobile, power, gas, and landline services. We understand that circumstances may change, and we want to provide you with flexibility in managing your service accounts. In...
Ownership change
What is an ownership change? The ownership change is a process to change the person in charge of the account to another individual. When do you need to transfer your services? There are various cases where you may need to transfer your acc...
Refund process
If you need your account credit with Megatel refunded to you, you can send us a message via Secure Message on MyMegatel App or email us at creditcontrol@megatel.co.nz to request a refund. If you have made a duplicate payment, you can send us a ...
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