Mobile additional charges
  • 3 Minutes to read

Mobile additional charges


Article summary

What are included in the standard mobile plan?

Voicemail within New Zealand (within your mobile usage)

SMS within New Zealand

Mobile data within New Zealand

Mobile to Mobile call forwarding within New Zealand (within your mobile usage)


Mobile additional charge

** Casual fees apply once your free monthly allowance has been used up or if the service is not included in the free allowance.

** MMS allows you to send pictures, videos, and audio files via text, and it is not included in your free TXT allowance.

Additional ChargesCharges (including GST)
Additional Data Charge$0.30 per MB
Additional Calling Charge (both mobile and landline)$0.89 per minute
MMS / Photo message (within the same network)$0.30 per message
MMS / Photo message (other networks)$0.70 per message


What others are chargeable?

** Premium text message services are generally special text message services with additional fees offered by 3rd party providers within New Zealand or overseas.

** Voicemail usage is free within your mobile plan allowance and operates the same as standard calling. Once your remaining calling minutes reach to zero, additional charges will apply.

Additional ChargesCharges (including GST)
Voicemail$0.89 per minute
Video message to mobile$1.27 per message
Call divert (both to NZ mobile and NZ landline)$0.89 per minute
Call divert (China, Hong Kong, Taiwan, Korea)$0.89 per minute
Call divert (Australia, USA, Canada, UK, Ireland)$0.99 per minute
Call divert (Other countries)$1.50 per minute
Call forwarding to NZ numbers$1.61 per minute
Mailbox - Call back to mobile$0.30 per minute
Mailbox - Call back to landline$0.70 per minute
Premium TXTVarious charges apply
0900, 111, 555, 105Various charges apply
Mobile - 0900 serviceVarious charges apply
Direct ConnectVarious charges apply
Directory AssistanceVarious charges apply
International Directory AssistanceVarious charges apply


Mobile international charges

** The below rates apply for our mobile service used locally in New Zealand only.

** The below rates are not a global roaming charge.

Countries

Charges (Including GST)

China, Hong Kong, Taiwan, Korea

$0.89 per minute

Special prices for 5 countries
(Australia, USA, Canada, UK, Ireland)

$0.99 per minute

Other countries/Territories

$1.50 per minute

Sea & Air

$17.00 per minute

Satellite Devices

$19.00 per minute

International Video Calling

$3.34 per minute

International TXT (sending a text message from New Zealand)

$0.35 per message

International photo message

$0.58 per message


International roaming charges

** Please check our roaming rates here

Roaming outbound calling (unless you purchase a roaming pack)

Roaming inbound calling (unless you purchase a roaming pack)

Roaming data (unless you purchase a roaming pack)

Roaming TXT (unless you purchase a roaming pack)

Roaming call forwarding


What are free regardless of a mobile plan?

800 SVCE

Emergency

Unlimited Megatel mobile to Megatel mobile calling


What is considered MMS?

MMS (Multimedia Messaging Service) is a mobile messaging service that allows users to send a variety of content beyond just text messages (SMS). With MMS, uses can send messages that include not only text but also images, audio, video, contact information and more.

The main types of MMS are as follows:

  • Photo MMS: A service that allows users to send photos along with text. Users can attach pictures and send them as part of the message.
  • Video MMS: A service that allows users to send video files along with text. Users can attach short videos and send them as part of the message.
  • Audio MMS: A service that allows users to send voice messages or audio files. Users can send voice memos or music files as part of their message.
  • vCard MMS: An MMS that includes contact information. This is used to send contact details, making it easy for the recipient to add the contact to their address book.
  • vCalendar MMS: An MMS that contains schedule or event information. It is used to send specific dates or events in the calendar format.
  • Animated MMS: A service that allows users to send GIFs or simple animations. These are often used for visual entertainment or fun content.
  • Location MMS: A service that allows users to send location information using GPS. Users can send their location in the form of a map or coordinates.


Other important things to know

** If you are visiting overseas, you will automatically be connected to a roaming service, and will be charged roaming fee for any usage. If you do not want roaming service, please let us know to deactivate it at least 48 working hours in advance.

** Mobile Use Policy applies. Please click here for more information.

** Details of your mobile additional charges can be accessed from MyMegatel App Mobile Use Policy


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