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      Mobile number retrieval
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      Contents

      Mobile number retrieval

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      Article Summary

      What is mobile emergency return?

      Emergency Return refers to the process where a relinquished (not transferred away) mobile number can be re-provisioned within 4 days following disconnection. This 4-day period includes weekends and public holidays. We charge a $43.50 administration fee for emergency return, and monthly billing will continue as usual, meaning the plan allowance for the month remains unchanged.


      How do you request this?

      Please contact us at 0800-634-283 for urgent request during our business hours.

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