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      Mobile PUK code
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        Contents

        Mobile PUK code

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          Article summary

          What is PUK code?

          A PUK (Personal Unlocking Key) code is a 8-digit unique code to your SIM card. You can use this code to unlock your SIM PIN.

          Your SIM card comes with a security PIN and a PUK code. 


          When does my SIM card get locked?

          Your SIM card will get locked when you enter incorrect PIN number for 3 times. You can use the PUK code to unblock your locked SIM card, but if you enter an incorrect PUK code for 10 times, you will need to get a new SIM card from us. 


          Where can I find my PUK code?

          You can find your PUK code on the SIM card package from us.


          I don't remember my PUK code or don't have the SIM card package anymore.

          If this is the case, please tap here to send us a secure message for further help in MyMegatel app.

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