What are Premium Text Message services?

Premium Text Message services are a type of text messaging service that typically uses a short code, which is a 3 or 4-digit number. These short codes function similarly to regular mobile numbers but are used for specific purposes, often to communicate with businesses or organizations. Unlike standard text messages, premium texts can be charged differently, and they serve various functions in the realm of mobile communications.

How do Premium Text Message services work?

Imagine you receive a text message from a short code, and it asks you to reply with 'YES' to confirm or 'NO' to decline. This is just one example of how these services work. Businesses and organizations use premium texts for a range of purposes, including:

Authentication codes: Sending secure codes for account verification.

Notifications: Informing customers about the status of an order or parcel delivery.

School absences: Notifying parents of their child's absence from school.

Appointment confirmations: Verifying scheduled appointments.

Special deals or promotions: Sharing exclusive offers and discounts.

Understanding the Charges:

It's important to note that premium texts can come with charges, unlike regular text messages. While some premium texts are free when received, others may incur costs. If you find yourself being charged for these messages and wish to avoid future charges, you can take action. Sending 'STOP' as a reply to the premium text will typically unsubscribe you from the service. However, it's essential to be aware that even sending 'STOP' might result in a charge.

Additional Considerations:

If you're receiving premium texts without incurring charges and you're comfortable with this, there's no immediate need for concern. However, it's crucial to understand that responding to these messages, for any reason, can trigger charges. They are not covered by the standard text allowances included in your mobile plan.

Varied Charges:

The cost of Premium Text Messages can vary widely, depending on the specific short code being used and the policies of the business or organization behind it. 

A Scenario to Consider:

By understanding Premium Text Message services and how they work, you can make informed decisions about your mobile communications and avoid any surprise charges. 
You may receive a charge on your mobile bill that you don't recognize and it resembles the situation.

 In this scenario, it could be because you received a lengthy premium text and replied to it after 30 minutes, resulting in the charge for your reply.