Log in username

Your Username is the email address used when you sign up a service with us.

First time log in

If it is your first time login, please click on First time login link in MyMegatel app or website.

- You need to enter the email address registered with Megatel

- Check your email for a link that you can set up a password

Forgot your password

If you forgot your password, please click on Forgot your Password link in MyMegatel app or website.

- You need to enter your email address registered with Megatel

- Check your email for a link that you can reset your password

Change your password

If you want to change your password, please change your password here in MyMegatel app.

- You need to verify 6-digit code sent to your mobile phone.

- Your new password needs to be minimum 8 characters.

- A notification will be sent to your current email address after the change is processed.

Log out of your account

Tap the menu Manage Account then Logout in MyMegatel app

Multiple accounts with us

If you are using our service with more than one address, you can log in to the MyMegatel app or website with the same email address to manage your account. If the address is not displayed correctly, please log out and log in again.

My account has been locked

If your MyMegatel log-in account has been locked, please call us on 0800-634-283.