Past Incidents

June 2024

Broadband Network Service Outage

[Resolved] Issue has been resolved at 8:30am. Please restart the modem to reconnect the internet.

June 11, 2024 08:30AM

[Monitoring] Service is starting to restore.

June 11, 2024 08:20AM

[Investigating] Technicians investigating.

June 11, 2024 8:00AM

[Identified]Broadband service is currently in unexpected outage. Our technician is working hard to restore the service as soon as possible. The estimated resolution time is 10:30 am today. We sincerely apologies for the inconvenience.

June 11, 2024 6:00AM

June 2022

[Resolved] Issue has been resolved at 10:19am

June 3, 2022 10:27AM

[Monitoring] Service is starting to restore.

June 3, 2022 10:20AM

[Investigating] Technicians investigating.

May 13, 2022 2:30PM

[Identified] KoreanIPTV Setup-box service is currently in unexpected outage and it is showing an authentication code to enter. Our technician is working hard to restore the service as soon as possible. The estimated resolution time is 10:30 am today. We sincerely apologies for the inconvenience.

June 3, 2022 9:04AM

May 2022

[Resolved]Technicians have restored full service. All VoLTE outbound and inbound calls are terminating correctly. Issue Resolved at 14:00.

May 13, 2022 2:30PM

[Monitoring] Service is starting to restore. 

May 13, 2022 2:00PM

[Identified]Some mobile customers nationwide are experiencing an issue which means they are unable to make or receive VoLTE (Voice over LTE) calls. We apologize to any customers who are impacted. Our network provider is working hard to resolve the issue as soon as possible.

May 13, 2022 1:37PM