Waipā Networks October 2025 Customer Discounts

Waipā Networks pay discounts to their customers twice a year through your retailer electricity bill.

Q. Do I qualify for a Discount?

A. If you were physically connected to Waipā Networks and registered with an electricity retailer on and as of 26 June 2025 you qualify for a discount.

Q. How was my share calculated?

A. A fixed amount of $3.22 ($3.70 including GST) has been paid per ICP (customer connection).

Q. Previous discounts have been based on my electricity usage. Why is this a small, fixed amount?

A. Waipā Networks budgeted to pay $5.4M ($6.21M including GST) in total discounts for the financial year to 31 March 2025. The total amount we had paid following our April 2025 discount was less than this, so we are paying a small additional discount per ICP to bring the total paid to $5.4M ($6.21M including GST).

Q. I just left the area, will I get a discount?

A. Discounts were credited to accounts on 26 June 2025 (or a day or two later, depending on the Retailer billing cycle). If you were responsible for the electricity account on the day the discount was paid, you should have received it.

Q. What wording will show on my account?

A. “Waipā Networks Discount” or similar.

For queries not covered by the above please contact Waipa Networks customer service team via email retailservices@waipanetworks.co.nz or phone 0800-800-769